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The contributors to this blog are a diverse group of lawyers and law professors who practice, teach, or write about consumer law and policy. Although the blog is hosted by Public Citizen's Consumer Justice Project, the views expressed here are solely those of the individual contributors and do not necessarily reflect those of the institutions with which they are affiliated. To view the blog's statement of policies, please click here.

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Saturday, January 19, 2008

How Much Do Consumers Value Not Getting Telemarketing Calls?

In a paper titled "On the Value of Privacy from Telemarketing: Evidence from the 'Do Not Call' Registry," and available at http://ssrn.com/abstract=1000533, Ivan P.L. Png of the National University of Singapore, estimates the value of privacy at a surprisingly low $8.25 per year.  Here's the abstract:
   

Despite tremendous debate and policy interest, there has been relatively little research into the issue of how much individuals value their privacy. In this paper, I estimate the demand for the value of privacy from telemarketing as provided by the federal "do not call" registry. From the demand curve, I compute two estimates of the household value of privacy: a lower bound of $3.22 per year, and a best estimate of $8.25 per year.  The telemarketing industry must provide consumers with at least this much expected consumer surplus to persuade them not to conceal themselves through the "do not call" registry.

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Comments

RE: Political Robo Calls.

These calls are an epidemic and are invading the privacy of All American Voters.

Our members are taking a stand and saying enough is enough at the National Political Do Not Contact Registry at StopPoliticalCalls.org.

Here is a quote from a member this morning:

"I find it very frustrating... I tend to get calls at the WORST time. I have a one year old daughter, and it NEVER fails that the phone will ring when I put her down for a nap or for bed. Also my vote is PRIVATE... so who do you think you are calling with a survey to find out who I am voting for!!! Stop calling me."

Regards,

Shaun Dakin
CEO and Founder
http://www.stoppoliticalcalls.org

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