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« More on self-driving cars | Main | Paper on Privacy Harms and the Notice and Choice Framework »

Wednesday, August 27, 2014

Comments

Evelyn McMullen

I would hope that all the bad publicity this company has gotten from it's bad customer service will hurt them financially. Surely people will know not to purchase or order from this company in the future.

Elliott Smith

You are AWESOME for pursuing this legal action. This sounds like an outfit that uses fake names, drop boxes, boiler rooms, and is run out of that one part of Brooklyn where all the bogus cameras and home warranties are sold.

Me

Maybe also a tortious interference with contract argument? Namely, with Cox's contract with her card issuer that gives her chargeback rights.

You might also think of reporting the merchant to Visa/MC/Amex. They will not be pleased about a consumer being denied chargeback rights, which are important for their system to work.

Matthew Cline

" In fact, the checkout page contains links to different (and innocuous) sets of terms,"

What?! Oh, wow.

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