Debt collectors will be required to comply with the Fair Debt Collection Practices Act, which is designed to curtail abusive or deceptive behavior. * * *
Critics say collection agencies have been known to call delinquent debtors six or more times a week, give inaccurate information and use dubious methods to force payment.
Another fear is that taxpayers won’t know the difference between callers the IRS has approved and con artists threatening arrest, deportation and other outlandish consequences for not paying up. The IRS has warned about such scams, calling them a “major threat” to taxpayers.