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Sunday, February 18, 2007

Europe: Consumer Complaints for Online Buying On the Up

by Christine Riefa

Heise Online reports that complaints for online purchases is on the up in recent years. The number of complaints doubled in 2005 compared to the complaints logged in 2004. This is prompting the European Commission to rethink its strategy to try and boost confidence in e-commerce. For more details see the article on Heise Online.

Posted by Christine Riefa on Sunday, February 18, 2007 at 06:49 AM in Global Consumer Protection | Permalink | Comments (0) | TrackBack (0)

Friday, February 16, 2007

Supreme Court Junkies, Take Note

by Deepak Gupta

Supremecourt_1 From time to time on this blog, we've brought you updates on how the Supreme Court's docket is shaping up when it comes to consumers' rights.  The Supreme Court isn't the most transparent of institutions and it can be hard to get information about how cases are making their way to the Court, let alone information that's focused on the public interest perspective.

Now there's a new resource for those who want to know about petitions with the potential to affect the rights of consumers, workers, and individuals: an emailed watchlist that brings you detailed information about the status of pending cert petitions before every conference.   The watchlist is the product of Public Citizen's Alan Morrison Supreme Court Assistance Project, which has spent the last seventeen years tracking the thousands of cert petitions that arrive at the Supreme Court every day to find important public interest cases and offer pro bono assistance.  Emma Cheuse, the current project fellow, has done a terrific job launching this listserv.

To sign up, click here.

Posted by Public Citizen Litigation Group on Friday, February 16, 2007 at 05:21 PM in U.S. Supreme Court | Permalink | Comments (1) | TrackBack (0)

Is Credit Discrimination Against Soldiers Lawful?

by Jeff Sovern

Militaryloans A couple of weeks ago, Chris Peterson blogged about  a credit union president's warning that the new statute regulating loans to service members and their dependents "might well be called the death to lending to service members act.”  In other words, lenders faced with a choice between complying with the new statute or not lending to service members will simply decline to lend to soldiers.  I wonder if that would qualify as discrimination against the military.  Such discrimination would certainly raise public relations issues, but would it be lawful? 

The Equal Credit Opportunity Act (ECOA) does not explicitly bar discrimination on the basis of military status, and there's even a case, Williams v. Amity Bank, 703 F. Supp. 223 (D. Conn. 1988), that seems to stand for the proposition that ECOA does not reach such discrimination.  But there are some interesting wrinkles on that.  First, at least one state's law bars discrimination on the basis of military status (though such state statutes would probably be preempted as to federal lenders).  See N.Y. Exec. L. § 296-a.  Second, courts have approved the use of the disparate effects test under ECOA.  In other words, if a ban on lending to the military would have a disparate effect on a protected group under the statute, it could be found to violate ECOA (though in fact the determination would depend on much more than that--for example, lenders are allowed to defend on the ground that the challenged practice is legitimate--and proving a disparate effect might be difficult).  I don't know enough about the composition of the military to know if the relevant demographics would justify a disparate impact claim, but it's an interesting thought.

I suspect that if lenders did decline to lend to soldiers because of the statute, at least some members of Congress would support a New York-like approach to banning credit discrimination against service members.

Posted by Jeff Sovern on Friday, February 16, 2007 at 04:06 PM in Credit Reporting & Discrimination | Permalink | Comments (2) | TrackBack (0)

California Supreme Court Issues Major Tobacco Ruling

by Brian Wolfman   

Yesterday, the California Supreme Court issued its decision in Grisham v. Philip Morris U.S.A., Inc.,T1tobaccolawsuits No. S132772 (12/15/07).  Answering certified questions from the U.S. Court of Appeals for the Ninth Circuit, the court held that the statute of limitations for tobacco physical-injury cases runs from when the plaintiff 's physical injuries were, or reasonably could have been, discovered.  The decision is a very important victory for California tobacco plaintiffs, who previously were effectively barred, at least in federal court actions.  That's because, in 2002, the Ninth Circuit, construing California law, had held that the statute of limitations runs from the date the plaintiff knew or should have known that she was addicted to tobacco.  The San Francisco Chronicle reports on the unanimous decison here.

Posted by Brian Wolfman on Friday, February 16, 2007 at 03:58 PM in Consumer Litigation | Permalink | Comments (0) | TrackBack (0)

Fox in the Henhouse?

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by Deepak Gupta

The headline of a piece in today's Washington Post reads The Banker's Candidate: Senator Dodd Amasses Huge Warchest.  In the interest of balance, the story mentions Dodd's recent leadership on predatory mortgage lending and high-interest credit cards, but the overwhelming focus is on his close ties with the banking industry.  The Post also includes a data-filled chart (on left; click to enlarge), showing Dodd's donations from the finance and insurance industries over time.  Here's a snippet: 

Connecticut Sen. Christopher J. Dodd has two big jobs. He is a candidate for the Democratic nomination for president, and he chairs the Senate Banking Committee.

They are proving to be a lucrative combination. Among Democrats, Dodd's $5 million campaign nest egg is surpassed only by that of Sen. Hillary Rodham Clinton (N.Y.), who has one of the most elaborate fundraising machines ever assembled.

Dodd's electoral riches can be traced to the banking panel, whose jurisdiction includes some of the wealthiest industries in America -- banking, insurance and financial services. In addition, Dodd's home state is the hedge fund and insurance capital of the country.

But it is Dodd's philosophy, not only his geography, that has made him a cash magnet. Each of these big-money interests applauds his light-handed approach to financial regulation and considers him a reliable friend -- a fact that raises questions about Dodd's viability in a Democratic field even as it bolsters his fundraising prowess.

Posted by Public Citizen Litigation Group on Friday, February 16, 2007 at 10:54 AM in Consumer Legislative Policy | Permalink | Comments (0) | TrackBack (0)

Thursday, February 15, 2007

CL&P Roundup

by Deepak Gupta

It's been a while since I did a CL&P roundup, but that doesn't mean there hasn't been lots of interesting consumer law-related discussion around the blogosphere.  Here are a few recent items that caught my interest:

  • A Payday Lender's Sales Pitch:  Over at Credit Slips, consumer law professor Bob Lawless blogs about his students' experiences serving as mock legislators facing the problem of payday lending.  The students decided to do some field research about how payday lenders in Illinois market their products and skirt current law.  Fascinating stuff.
  • CAFA's Second Anniversary, Listen in on the Federalist Society:   Yesterday, the Federalists had a lunch to talk about the Class Action Fairness Act, with John Beisner and plaintiffs' lawyers Michael Hausfeld and John Stoia.  You can listen to an MP3 sound file of the discussion at this link.   
  • Cy Pres and Kickbacks:  Ted Frank of the conservative anti-litigation blog Point of Law posts on some problems with the use of cy pres awards.   
  • Patients as Consumers?:  The Reasonable Basis blog reports on an interesting new decision by the Kansas Supreme Court holding that the state's Consumer Protection Act covers a physician's professional conduct in providing treatment.
  • Harvard Law & Policy Review, not to be confused with the Harvard Journal of Law and Public Policy:  This isn't exactly fresh news, but still worth mentioning.  The American Consitution Society has finally launched its progressive law & policy journal as a counterpoint to the very similarly-named conservative journal.   I'm not sure what to think.  On the one hand, I think it's sad that we've gotten to the point that we can't carry on our discourse in a single forum, but on the other hand this journal looks really promising.  Here's a post by Elizabeth Warren discussing the journal's focus on middle-class economic issues.

Posted by Public Citizen Litigation Group on Thursday, February 15, 2007 at 05:59 PM in CL&P Roundups | Permalink | Comments (0) | TrackBack (0)

New Jersey Supreme Court Issues Important FDCPA Decision

    By Brian Wolfman

    In Hodges v. Feinstein, Raiss, Kelin & Booker LLC, No. A-113 (1/31/07), the New Jersey Supreme Court held, by a vote of 4 to 2, that lawyers who regularly file summary dispossess (eviction)Njsupct proceedings are “debt collectors” subject to the Fair Debt Collection Practices Act.  The majority opinion is worth reading for a number of reasons.  The key holding rejected the defendant law firm’s argument that the firm was not an FDCPA “debt collector” because “the sole remedy available in a summary dispossess proceeding is possession, not money damages.”  The court agreed that possession was the sole statutory remedy, but responded by relying, of all things, on reality: “We do not question the legislative intent to provide landlords a remedy of expedited possession. However, in practice, the summary dispossess action is also a powerful debt collection mechanism.”  Two justices dissented, agreeing with the law firm that because the only remedy sought was possession, the firm was not a “debt collector” under the FDCPA.

Continue reading "New Jersey Supreme Court Issues Important FDCPA Decision" »

Posted by Brian Wolfman on Thursday, February 15, 2007 at 10:15 AM in Consumer Legislative Policy, Consumer Litigation, Debt Collection | Permalink | Comments (1) | TrackBack (0)

Wednesday, February 14, 2007

NCLC Reports on Rising Debt Among Older Americans

    I just ran across an important National Consumer Law Center 2006 study - - The Life and Debt Cycle - - written chiefly by NCLC's Deanne Loonin, about the rising level of debt among older Americans.  The study begins with these Debtmanagement_1 basic (and to me, generally surprising) facts:

Older consumers generally hold less credit card debt than younger consumers. What is new is that elders are catching up. The average credit card debt for Americans between 65 and 69 years old rose a staggering 217% between 1992 and 2001, to $5,844. Not surprisingly, given these and other trends, elders are filing bankruptcy in record numbers.

   

Part one of the report describes the issue in detail; part two of the report offers potential solutions.  Check it out.

Posted by Brian Wolfman on Wednesday, February 14, 2007 at 08:32 AM in Other Debt and Credit Issues, Predatory Lending | Permalink | Comments (0) | TrackBack (0)

Sunday, February 11, 2007

A Phish Story

On Friday evening, I received an email from Beth Givens of the Privacy Rights Clearinghouse reprinting an email message sent to the Clearinghouse. I've obtained permission from both Ms. Givens and the author of the original email to post it here:

Last week I received a Bank of America phishing email. Nothing out of the ordinary in that. If I have a spare moment, I usually look to see if the phishing site is still up, then do a DNS lookup and blast off an email to let the site owner know of the scam.

I figure that is more effective than whining to BofA (or whoever). Though I also cc the Bank's abuse address, too.

Call it my little piece of spare time electronic civic duty.

Continue reading "A Phish Story" »

Posted by Jeff Sovern on Sunday, February 11, 2007 at 02:03 PM in Internet Issues | Permalink | Comments (3) | TrackBack (0)

Wednesday, February 07, 2007

Senate Banking Hearing on Predatory Mortgage Lending

by Deepak Gupta

0313_2This morning, at 10am, the Senate Banking Committee will hold another important hearing on a pressing consumer issue: "Preserving the American Dream: Predatory Lending Practices and Home Foreclosures." (The last such hearing, on credit card abuses, generated a lot of attention and put the spotlight on some very indefensible industry practices.) It's still to early to tell whether these hearings will translate into actual legislation that does something about the problems being addressed, but it's certainly a step in the right direction--an indication that consumer advocates may be moving, ever so slightly, from playing defense to offense.

On the consumer side of the ledger, the witnesses will be Hilary Shelton of the NAACP, Martin Eakes of Self-Help Credit Union and the Center for Responsibe Lending, Jean Constantine-Davis of AARP; and two consumers--Delores King and Amy Womble. A late, high-profile addition is the Reverend Jesse Jackson, who will be testifying first. (It's notable that a civil rights leader of Jesse Jackson's stature will be weighing in on predatory lending issues; whether he has anything of substance to add remains to be seen.) On the industry side, the witnesses are Harry Dinham (Nat'l Ass'n of Mortgage Brokers) and Doug Duncan (Mortgage Bankers Ass'n). As always, we'll try to bring you a report or two after the hearing is over.

Once it gets underway, you should be able to watch a live webcast of the hearing at this link.

Posted by Public Citizen Litigation Group on Wednesday, February 07, 2007 at 09:26 AM in Consumer Legislative Policy, Predatory Lending | Permalink | Comments (1) | TrackBack (0)

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