Curbing Cell-Phone Bill Shock

Read this LA Times article about the cell-phone industry's decision, under threat of FCC regulation, to be more transparent about what it charges. So, for instance, the major companies now say that they will send alerts to consumer when they near monthly limits. Here's an excerpt from the article:

The days of shockingly high and unexpected charges on cellphone bills could be coming to an end. AT&T Inc., Verizon Wireless, and other major cellphone providers have agreed with U.S. regulators to begin sending alerts to customers who are approaching monthly voice, text or data limits. The aim is to help them avoid hefty additional charges that cause what consumer advocates call bill shock. Under the voluntary industry guidelines, developed under the threat of new government regulations, companies also would send alerts when customers exceed their plans' limits and are subject to overage charges. Customers traveling abroad would be warned that they are about to incur often pricey international roaming fees, according to Federal Communications Commission officials. The alerts will be free to customers, who will automatically receive them unless they choose not to, said the officials, who requested anonymity to release details ahead of the official announcement.

 

Comments

[Sell Cell Phones Online]

That would be very helpful especially to those who can't monitor their mobile usage and when to pay for their bills.

[mobile web site]

This will be a helpful system. Especially to the parents who have teenagers to really fun of calling their girlfriends and boyfriends and that the parents are the one pay the bill. The parents will cost it a lot.

[sell cell phone]

Good to know that the alerts will be free to customers, who will automatically receive them unless they choose not to, said the officials, who requested anonymity to release details ahead of the official announcement.Great post!

[SMS Service]

That will be a good policy at the same time very helpful to cellphone users. This will help the user to monitor their bills and make appropriate action what to do such as minimizing calls and just send SMS if they are about to reach their bill limits.