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The contributors to the Consumer Law & Policy blog are lawyers and law professors who practice, teach, or write about consumer law and policy. The blog is hosted by Public Citizen Litigation Group, but the views expressed here are solely those of the individual contributors (and don't necessarily reflect the views of institutions with which they are affiliated). To view the blog's policies, please click here.

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Tuesday, October 30, 2018

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Andrew Pizor, National Consumer Law Center

Advocates of reputation over regulation for market discipline would also seem to be contradicting themselves by advocating for confidentiality in arbitration and opposing public access to the CFPB's complaint database. In order for reputation to work as a form of market discipline, the public would need better access to all complaints about industry misconduct.

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