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Wednesday, April 15, 2020

Debt collectors and CARES Act payments

This week, the Treasury Department will begin to send out the $1,200 CARES Act payments that Congress approved in response to the coronavirus crisis. The money will be wired to eligible recipients who previously authorized the IRS to post their refunds through direct deposit. The American Prospect reports, though that "Congress did not exempt CARES Act payments from private debt collection, and the Treasury Department has been reluctant to exempt them through its rulemaking authority. This means that individuals could see their payments transferred from their hands into the hands of their creditors, potentially leaving them with nothing."

The full article is here. And a follow-up article about the Department of Treasury allowing the debt collection is here.

Posted by Allison Zieve on Wednesday, April 15, 2020 at 12:34 PM | Permalink | Comments (0)

Tuesday, April 14, 2020

Third annual Consumer Law Scholars Conference (CLSC) will take place on March 4-5, 2021 in Boston

We received the following announcement from the Berkeley Center for Consumer Law and Economic Justice:
 
[T]he THIRD annual Consumer Law Scholars Conference (CLSC) will take place on March 4-5, 2021. And to keep things lively (and a bit more convenient for those on the East Coast), we will be holding next year's Conference at Boston University.
 
The Conference will provide those who publish in the field of Consumer Law the opportunity to share their work with their peers, give and receive constructive feedback, and collaborate in setting a research agenda for the field as a whole. Speakers will include both leading scholars and prominent policymakers.
 
We welcome doctrinal, theoretical, and empirical approaches. Potential topics include the full breadth of issues involving consumers in the marketplace: common law contracts and products liability; UDA(A)P and disclosure laws; food, drug, and public health law; consumer lending, credit reporting, and fintech; loan servicing and debt collection; commercial speech and the First Amendment; federalism, preemption, and sovereign immunity as related to consumer transactions; regulation, supervision, and enforcement by public agencies; private enforcement; the effect of the COVID-19 pandemic, and more.
 
* * * Although the conference is focused on scholarship, practitioners are encouraged to attend.
 
The call for papers will be coming in June.

Posted by Jeff Sovern on Tuesday, April 14, 2020 at 04:05 PM in Conferences, Consumer Law Scholarship | Permalink | Comments (0)

Monday, April 13, 2020

When is an arbitration clause less unreadable? When it's a hash-it-out clause

by Jeff Sovern

According to standard readability measures, arbitration clauses require a lot of education to understand. The CFPB arbitration study reported that the average arbitration clause was written at a level that required more than two years of college to grasp. A study that I co-authored found that consumers didn't understand arbitration clauses at all. So, as an experiment, I asked my students to try drafting an arbitration clause that was at an eighth grade reading level, using the Flesch-Kincaid Grade Level test. Even that level is beyond the grasp of half of Americans. One of my students, Jay Hedges, came up with a particularly imaginative arbitration clause that reads at a level of 8.9, or just under ninth grade. It has some flaws as a contractual provision, but I thought readers of the blog might find it interesting to read what may be the first Hash-it-Out clause ever written:

“Hash-it-Out” Section: (a)

We want to explain to you how we will fix serious disagreements between us. When you use our product, you agree that we will hash out the argument outside of the courtroom. When we fix our argument outside of court under these rules, the outcome will last forever. We will use this “Hash-it-Out” Section when we disagree about anything in our larger Agreement or the product you bought from us. But if our disagreement gets started in a court that oversees smaller disagreements, we won’t use the “Hash-it-Out” way of fixing our differences. If either of us choose to fix our disagreement outside of court, here are the rules we will play by:

(1) We agree that neither of us gets to fix our argument in court. Also, neither of us get to have a jury decide who wins. We can’t look into each other’s records or files to help out our argument, unless some other set of rules lets us.

(2) When we hash out our disagreement outside of court you don’t get to bring up any other person’s problem with us, even if its similar to yours. Even if a bunch of other people who use our product try to gang up on us, you don’t get to join them if the problem is something we have to fix outside of court.

 (3) Again, we are going to follow the rules laid out here, as well as any other rules added by the Person we choose to help us decide whose argument wins.

(4) Just so we are all clear, the Person who decides whether your argument or our argument wins makes the final decision. But there might be some limited situations where you can keep arguing your point according to a law called the “Federal Arbitration Act.”

 (5) There are certain things you are allowed to do in court that we can’t do outside of court when we “Hash-it-Out.”

(b) Whoever starts our disagreement gets to choose the outside organization we will use to help us hash things out. Usually we will only have two options, either JAMS or the American Arbitration Association (a.k.a. “AAA”). But if these two options don’t want to help us hash things out, then we can agree to use another similar organization. If we can’t agree on a new option, then we will let a court pick one for us. If one of us picks JAMS, then we will follow their rules. JAMS has two sets of rules. If our disagreement is for less than $250,000, then we will use their rules called “Streamlined Arbitration Rules.” But, if we are fighting over $250,000 or more, then we will use their set of rules called “Comprehensive Arbitration Rules.” If one of us picks AAA to help us hash things out then we will use a set of rules called “Commercial Arbitration Rules.” You can check out these rules ahead of time by reaching out to the organizations. To get a hold of JAMS you can call them at 1-800-352-5267 or head to their website at www.jamsadr.com. To contact AAA call them at 1-800-778-7879 or visit their website at www.adr.org.

If we have to hash out a disagreement then we will do so in your area, known as your “federal judicial district.” If you ask us, we will pay the costs to get the disagreement process started. If your argument wins, we will pay for some other costs as well. But we won’t pay for your lawyer, your experts, or your witnesses. If the law requires us to pay for anything else, we will happily do so.

The Person who decides which argument wins will follow that law we mentioned above, the “Federal Arbitration Act.” There is a certain part of that act called “9 U.S.C. §§ 1 through 16,” which will help the decision-maker know what other laws to use. For example, these laws might include ones which say how long either of us has to bring up a disagreement, or laws which say that some facts may be “off-limits” during our disagreement. Once the decision-maker tells us whose argument wins, we can let any court with authority know who won and what the other side has to do to make up for losing.

(c) This “Hash-it-Out” Section of the larger Agreement between the two of us applies even if you make get more of our product or if you quit using our product altogether. The “Hash-it-Out” Section of our larger Agreement will follow the laws of our authorities. We will follow the laws of the federal government. We will follow the law we’ve mentioned a couple of times now, the “Federal Arbitration Act.” And we will follow Ohio law. The “Hash-it-Out” Section will follow all of these laws, even though some of them might be in disagreement. But we won’t follow Ohio law if it conflicts with federal law or the “Hash-it-Out” Section of our Agreement. Also, there are certain people covered by the “Military Lending Act” who this “Hash-it-Out” Section won’t apply to.

If a court or other authority says any part of this “Hash-it-Out” Section of our larger Agreement can’t be used anymore, then we aren’t going to use this “Hash-it-Out” Section at all. In that case, we will keep using the rest of our larger Agreement. Even if our larger Agreement says something else, we will either use all of the “Hash-it-Out” Section or none of it.

You should know that the government has special protections for members of the Armed Forces and their families who use our product. Usually members of the Armed Forces and their families can’t be charged more than 36% each year for our product. This maximum 36% yearly charge includes a number of things. First, this yearly charge includes the costs of an insurance which will cover whatever you owe in certain situations when you yourself can’t pay. Second, this yearly charge maximum includes the costs of any extras you buy with our product. Third, this yearly charge maximum will include fees for most applications. And finally, this yearly charge maximum will include any fees for participating. If you want someone to tell you want this paragraph says out loud, then call 1-877-292-1682.

In any event, if anyone knows of an arbitration clause written at an eighth grade reading level or less, I would love to see it.

Posted by Jeff Sovern on Monday, April 13, 2020 at 09:00 PM in Arbitration | Permalink | Comments (0)

Matt Edwards article on mortgage fraud

Matthew A. Edwards of Baruch has written The Concept and Federal Crime of Mortgage Fraud, 57 American Criminal Law Review (2020).

Here is the abstract:

The impact of mortgage fraud on the United States financial and economic system during the past twenty years has been severe and enduring. Nothing illustrates this fact better than the 2007–2008 financial crisis. Scholars and policymakers are convinced that the explosion in so-called liar’s loans, which were securitized and sold to investors, played a key role in either causing or ex-acerbating the housing bubble and financial meltdown that led to the Great Recession.

Unfortunately, efforts to understand and address the problem of mortgage fraud are undermined by fundamental confusion regarding the nature of mortgage fraud as a federal criminal offense. Some of this confusion is due to the fact that there is no single federal mortgage fraud statute. Thus, almost every legal actor relies on the FBI’s definition of mortgage fraud. Surprisingly, however, the influential FBI definition is plainly inconsistent in key respects with elements of the federal criminal statutes most often used to punish mortgage fraud. We should be concerned that the FBI, which investigates mortgage fraud, cannot get the basic definition of the crime of mortgage fraud right — and that scholars and commentators uncritically accept and use that problematic definition.

This Article provides scholars and lawmakers with an understanding of the meaning of mortgage fraud as a federal crime. In particular, it makes three practical contributions to public policy discourse regarding mortgage fraud. First, this Article distinguishes mortgage origination fraud from securities fraud involving mortgage-backed securities and other financial crimes related to the housing market. Second, this Article urges care in the use of the term “fraud.” Not every misstatement in a mortgage application is fraud. Scholars who write about fraudulent mortgage loans must acknowledge that loan documents cannot have mens rea and that not all mortgage application falsehoods warrant the imposition of criminal liability. Most importantly, this Article demonstrates why scholars and policymakers should take great care before using the FBI’s deeply flawed definition of mortgage fraud.

Posted by Jeff Sovern on Monday, April 13, 2020 at 07:19 PM in Consumer Law Scholarship, Other Debt and Credit Issues | Permalink | Comments (0)

JPMorgan Chase raising standards for giving mortgages

by Jeff Sovern

So Reuters reports here. According to the report, "customers applying for a new mortgage will need a credit score of at least 700, and will be required to make a down payment equal to 20% of the home’s value." One implication is that JPMorgan Chase at least suspects that traditional credit scores are less reliable indicators of default risks than they used to be and so wants to be protected against a greater risk of default. I don't know how many people are moving forward with plans to buy homes and take out mortgages these days anyway. I wonder if lenders are still complaining about the qualified mortgage rules in this new environment.

Posted by Jeff Sovern on Monday, April 13, 2020 at 03:13 PM in Other Debt and Credit Issues | Permalink | Comments (0)

Settlement in suit over student-loan relief program

The Washington Post reports: "The U.S. Education Department is promising to process student loan forgiveness claims for nearly 170,000 borrowers within 18 months as part of a proposed settlement announced Friday in a federal lawsuit. The suit alleges that Education Secretary Betsy DeVos illegally stalled a program known as borrower defense to repayment, which promises to forgive federal student loans for borrowers who are cheated by their colleges. When the lawsuit was filed in June 2019, it had been a year since the department issued a final decision on any claim. Most of the borrowers awaiting decisions attended for-profit colleges, and some have been waiting more than four years for a decision. Under the settlement, DeVos admits no wrongdoing but promises to issue decisions on all pending claims within 18 months, and to cancel debt for approved claims within 21 months."

The full article is here. More on the lawsuit from plaintiffs' counsel at Harvard's Project on Predatory Student Lending is here.

Posted by Allison Zieve on Monday, April 13, 2020 at 02:04 PM | Permalink | Comments (0)

Wednesday, April 08, 2020

Some comments on our American Prospect essay about having the government pay consumers' credit card interest

by Norman I . Silber and Jeff Sovern

The American Prospect recently published a short essay we wrote suggesting that the federal government pick up the tab for part of consumers’ credit card interest rate payments while the coronavirus rages.  Some very knowledgeable consumer law experts have generously taken the time to give us their reactions to our proposal. We're pasting in some of the comments below (anonymously) and afterwards a very brief response.

Commenter 1: This is an intriguing proposal and I think it has legs.  . . .  My concern of late has been what happens when the various CARE Act provisions cease.  . . .  You wrote that “credit card statements should make clear what consumers would still be on the hook for when the government’s largesse ends.”  . . .  [D]on’t we need some controls on what people have to pay at that point. . .   Distress for many will continue long after the federal programs end.  Even if credit card issuers apply the extant repayment rules, the 1% minimum payment rule will be too much for some consumers—especially those who are still unemployed.

At this point, the most important thing is to help people who are financially destitute.  Later, we will want to focus on increasing demand.  The former requires a targeted approach, and the latter a broad approach, like checks to almost everyone.  I suggest that during this early stage, there should be eligibility requirements for the credit card program. 

Commenter 2: {O]n a micro level, I think it has some merit, particularly easing the ability of financially-strapped households to use credit lines to survive recession (or worse).  . . . In general, I favor targeting those in need, which would mean job programs, more expansive and lasting unemployment comp, easier and greater access to SNAP, etc. rather than subsidizing my use of credit.  Yet we do know that those most heavily burdened by credit card debt, and probably suffering the most economically, are those in the second and third income quintiles.

Commenter 3: Your proposal is a novel way to get money into folks' hands quickly. It's ironic that this solution attempts to use debt to solve a crisis, when debt was the cause of the last financial crisis. . . .  I worry, though, about what happens after the period during which the federal government foots most of the interest. The rules you propose to prevent abuse of borrowers are numerous, and I doubt that the now-toothless CFPB would police or enforce them. I can just imagine some of the shenanigans card lenders will try, such as new fees; misleading credit-card statements that make it hard to determine which debt is subject to which terms; and lender offers to consumers to consolidate their new "COVID debt," plus their old debt, onto new credit cards that provide less-favorable terms in the long run.

Also, how to address the most pressing concern for people who are out of work: paying the rent or mortgage? It's my understanding that mortgage debt can't be paid using other debt such as a credit card—unless it's through a high-interest-rate cash advance.

Commenter 4:  Thanks for coming up with this innovative and compelling proposal.  Let me point out a couple of potential sticking points, some of which can probably be worked out if there is the political will.  But, first, the most obvious problem is reaching people who do not have credit cards.  If, say, one quarter of the population does not currently have a credit card, that probably translates into something closer to half of the people in dire need of funds right now. 

Leaving that problem aside, I think there is an important distinction from a POLITICAL point of view between credit card that was owed before the pandemic hit (say, as of March 1st) and since that time.  Given that the costs of your proposal are going to be borne by more affluent households (and by future generations), these people are not likely to be sympathetic towards debt that was incurred in “normal” times.  They are far more likely to be sympathetic to debt that was incurred due to unforeseen and uncontrollable circumstances.  Thus, I think that it is important for your proposal to separate these two kinds of debt and apply only to the latter.  (An alternative policy proposal could be offered to deal with pre-pandemic debt.)  Another distinction that needs to be clearer in the proposal is between principal and interest payments.  . . . . .By the way, I very much like the idea of splitting the responsibility for interest payments between the government (the majority of the payments) and consumers.  This gives both parties skin in the game.  The consumer is motivated to borrow only what is necessary since they are still paying at least some interest.  Also, because many consumers may already be close to their credit limit and not have $10,000 in “borrowing space,” the fact that the government would be paying the majority of the interest for the next six months could serve as an incentive to banks to increase credit limits for those consumers who are already close to their limit. 

Commenter 5: It seems to me that many households that anticipate a slower, less complete, and more uncertain recovery might favor an approach tilted toward longer-term relief. . . .  A longer-term approach could possibly be accommodated in your proposal by varying the government contribution to interest payments so it increased with the duration of the crisis; also extending the moratorium on monthly card collections beyond your example of a 6 month period.

We are  grateful for the thoughtfulness and constructiveness of these reactions.  Here are some of our thoughts about refining the proposal in light of them.

What happens at the end of the relief effort?  If minimum payments are excessive when the program ends, Congress might indeed have to take a look at minimum payment requirements.

Would it help those who don’t need help? The proposal incorporates indirect need-testing because consumers will still be on the hook for their portion of  interest payments and because affluent consumers who pay their credit card bills each month will probably not want to incur even those charges. But if it seems to permit  better-off consumers to take advantage of the program, income eligibility limits might be needed, just as they were for those who will receive stimulus checks under the CARES Act. And leaving open the option to raise or lower the percentage of relief is an excellent refinement.  

Would credit card issuers raise rates and add new fees? Our proposal already would limit increases in interest rates; we agree it should also limit new fees. Abusers would also be cheating the government, which might give rise to prosecutions,  qui tam actions, and bank regulator sanctions, not just actions by the CFPB.

Could you use credit cards to pay off mortgages? We want to think more about whether the proposal should apply to cash advances, which could be used to pay for items for which credit cards are not typically used, like mortgage payments and rent.

What if consumers are near their credit limits? Those who are already near their credit card limits would still benefit from the program because it would subsidize their interest payments on preexisting debt, but probably, being nearly without credit, they would be among those who need additional targeted aid.

Aren’t many of those in deepest need of help those without credit cards? We share the concern with helping those who lack credit cards. As we wrote in the essay, the principle embraced in our program—having government relieve a portion of the interest due-- can be  extended  to auto loans, payday loans and other forms of consumer finance.  Even after doing so, however some needy consumers won’t have any installment debt and other means would be needed to help them, such as reloadable payment cards.

 

 

 

Posted by Jeff Sovern on Wednesday, April 08, 2020 at 06:36 PM in Credit Cards | Permalink | Comments (0)

Kamala Harris proposes suspension of credit card interest, fees, penalties

by Jeff Sovern

Here in Medium. This is different from Norm Silber's and my proposal in The American Prospect to have the government pick up some of the interest payments. I'm not sure from the piece whether Harris is urging credit card issuers to do this voluntarily or is calling for legislation. If the latter, I wonder if such a law would be constitutional.

Posted by Jeff Sovern on Wednesday, April 08, 2020 at 04:44 PM in Credit Cards | Permalink | Comments (0)

If you can’t pay your mortgage right now ...

As many people are struggling to pay their mortgage during the coronavirus crisis, columnist Michelle Singletary offers advice on resources for people experiencing financial hardship because of the pandemic. Her column is here.

Posted by Allison Zieve on Wednesday, April 08, 2020 at 10:49 AM | Permalink | Comments (0)

Monday, April 06, 2020

Rich Cordray on what the CFPB should be doing right now to help consumers during the pandemic

Here. I hope Kathy Kraninger is listening.

Posted by Jeff Sovern on Monday, April 06, 2020 at 12:25 PM in Consumer Financial Protection Bureau | Permalink | Comments (0)

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